Thank you for shopping at SmartLamps. If you are not entirely satisfied with your purchase, we’re here to help.

**Return Period:**
You have 30 days from the date of purchase to return an item for a full refund or exchange.

**Eligibility for Returns:**
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

**Non-Returnable Items:**
Certain items cannot be returned, such as gift cards and downloadable software products.

**Return Process:**
1. Contact us at [email protected] or call +16874437286 to initiate a return.
2. Provide your order number and reason for the return.
3. We will provide you with instructions on how to return your item.

**Refunds:**
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original payment method within a certain amount of days.

**Shipping Costs:**
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

**Exchanges:**
If you need to exchange a defective or damaged item, please contact us at [email protected] for assistance.

For any questions regarding our returns policy, please feel free to reach out. Thank you for choosing SmartLamps!